Shipping Policy

At Leather Prestige, our Shipping policy is designed to ensure a smooth, transparent, and reliable delivery experience for all our customers. We are committed to processing and delivering your orders in a timely manner while maintaining the highest standards of product handling and care.

Order Processing

Once your order is placed, it goes through a careful processing stage where we verify order details, conduct quality checks, and prepare your items for shipment. Our standard processing time is typically 2 to 3 business days, although this may vary during peak seasons or high order volumes. Once your order has been processed, you will receive a confirmation along with your shipping details.

Shipping Time and Delivery

After processing, delivery time depends on your location and the shipping method selected. Generally, domestic deliveries are completed within 3 to 7 business days, while international orders may take 7 to 14 business days. Please note that these timelines are estimates and actual delivery may vary due to customs clearance, courier delays, or unforeseen circumstances beyond our control.

Shipping Confirmation and Tracking

As part of our Shipping policy, every customer receives a shipping confirmation email once their order has been dispatched. This email includes a tracking number, which allows you to monitor your shipment in real time through the courier's tracking system. Please allow up to 24–48 hours for tracking information to become active after dispatch.

Shipping Charges

Shipping charges may vary depending on the destination, order size, and selected delivery method. Any applicable shipping fees will be clearly displayed at checkout before you confirm your order. In some cases, promotional offers may include free shipping on selected products or order values.

International Shipping

Leather Prestige proudly serves customers worldwide. We offer international shipping to a wide range of countries to ensure our premium leather products reach global markets. However, customers are responsible for any customs duties, import taxes, or additional charges imposed by their local authorities, as these are not included in our shipping fees.

Delays and Unforeseen Circumstances

While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, such as weather conditions, customs inspections, courier disruptions, or public holidays. In such cases, we appreciate your patience and understanding as we work with our shipping partners to resolve any issues as quickly as possible.

Incorrect Shipping Information

It is the customer's responsibility to ensure that all shipping details provided at checkout are accurate and complete. Leather Prestige will not be held responsible for delays or failed deliveries caused by incorrect or incomplete address information. If you notice an error after placing your order, please contact us immediately so we can assist you.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our support team as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution in accordance with our policies.

Return and Refund

At Leather Prestige, our Return and Refund policy is designed to ensure customer satisfaction while maintaining fairness and transparency. We take great care in crafting each product to meet high-quality standards, but if you are not fully satisfied with your purchase, we are here to help you through a smooth and simple return and refund process.

Return Eligibility

To qualify under our Return and Refund policy, items must be returned in their original condition. Products should be unused, unworn, and unwashed, with all original tags, packaging, and accessories intact. Any item that shows signs of wear, damage caused by misuse, or alteration may not be eligible for return or refund approval.